Where's My BCD Catbox?
Total Names on List: 18
Total Catboxes Ordered: 31
Total Catboxes Delivered: 1
Last Updated January 7th, 1999
What you can do
This just in from ICD :( Posted by Bigg Hauss (d62-192.mid8.usna.edu) on October 02, 1998 at 09:39:42: Well, I wrtoe ICD asking about games in development and what not and heres the reply I got: I can't comment on our plans until after I ship CatBoxes that are owed to people. Thanks for your support and interest. We will announce new projects on our web site when we are caught up. Tom There is two ways I look at it. One is they just flat out dont care or two, they may have something up there sleeve, thats why they are hush hush about it!! Just keepin you all postEDDD
Here is a letter that I plan on sending to Tom Harker. I want to get your thoughts before I send it out. Perhaps, if people agree to it, we could add to it the names of all people affected. Also, if anyone happens to be well versed in law, they might be able to give a concrete reference to the binding terms of a business transaction. In any case, read it carefully when you have the time, and let me know how you think we should handle it.A copy of the proposed letter (as of 4/17/98).
To: mrpeter2@students.wisc.edu Subject: Catbox situation Matthew, Wow! I thought I was the only one! I eventually got my Catbox just about a month ago, but that was *7 MONTHS* after I had ordered it and ICD took my money from my credit card. I had to incessantly pester Tom Harker by calling him every day in order to get my order. In fact, one day he said that he would send it on a Monday, and when I called back four days later, he had *just* sent it! Needless to say I thought Tom and ICD were handling the situation very poorly, and I was extremely frustrated! The way I finally got my Catbox was this: I let Tom know that I had taped a conversation of ours where he said that he would ship the unit that day. Of course he hadn't, and was nervous when I let him know I had the recording. I was able to reliably contact him by calling his number 815-968-2228 ext 320, and then if given the option by the computer I would page him (option 4). After paging him, I generally was able to get him on the line. If enough people bug him with this and by calling the Attorney General's office, perhaps we can get some results for you and those others that still haven't received their Catbox! Power to ya', (name removed)
Address: ICD, Incorporated
1220 Rock St.
Rockford IL 61101
USA
Phone: 815-968-2228
Fax: 815-968-6888
URL: www.icd.com
Salesperson: Thomas Harker
Email: tom@icd.com
ICD's Email: sales@icd.com
support@icd.com
webmaster@icd.com
feedback@icd.com
Have you received the BCD Catbox you ordered from ICD, Inc.? Probably not. The shipping date has been moved more the once, and still currently is set at February 28, 1998. (http://www.icd.com/jaguar/index.html) It's now April 14th, and I have yet receive response from my email & phone inquiries to ICD. So today I called up the Illinois Attorney General's office and requested a consumer fraud/complaint form. (800) 252-2518 or (217)-782-1090. I don't think this process is going to be quick, but I think it's better to do something now, than to wait for a product that may never be shipped. I urge you to call up the Attorney General's office and also request they mail you a form also. (fyi: ICD resides in Rockford, IL) Finally as a last (or first?) potential step, please feel free to email me your name & email address. I'm more than willing to start a list of 'potential Catbox owners' who have yet to receive their product. The Attorney General's office may act faster if they see how many people are involved in this situation. My email: mrpeter2@students.wisc.edu or avrex@eta.org If I get a fair response of emails, I'm also going to set a web page up at http://www.eta.org/catbox/ to keep everyone informed of the situation. Atari lovers deserve their hardware... now. Thank you, Matthew Peterson